- SUPPLY TERMS
2.1OFFER TO PURCHASE
By submitting an order for purchase of a Good using the Website’s functionality (Purchase Order) you represent and confirm that you:
(a) have the legal capacity and are of sufficient age to enter into a binding contract with us; or
(b) are the parent or guardian of the person on whose behalf you are submitting a Purchase Order; and
(c) are authorised to use the debit or credit card included in your order.
Submitting a Purchase Order constitutes your intention and offer to enter into a contract, where we will provide you with the Goods you have ordered in exchange for your payment of the total amount listed upon checkout. A contract is not formed until we have approved your payment and you receive an email from us confirming that your order is being processed.
2.2 PAYMENT
(a) (Payment obligations) Unless otherwise agreed in writing:
(i) if VRFB issues an invoice to you, payment must be made by the time specified in such invoice;
(ii) in all other circumstances, you must pay for all Goods on or prior to VRFB dispatching the Goods for delivery; and
(iii) you must not set off any money alleged to be owing by VRFB against money due by you to VRFB.
(b) (GST) Unless otherwise indicated, amounts stated on the Website do not include GST. In relation to any GST payable for a taxable supply by VRFB, you must pay the GST subject to VRFB providing a tax invoice.
(c) (Card surcharges) VRFB reserves the right to charge credit card surcharges in the event that payments are made using a credit, debit or charge card (including Visa, MasterCard, American Express or Diners Club).
(d) (Online payment partner) We may use third-party payment providers, currently PayPal and Afterpay (Payment Providers) to collect payments for Goods. The processing of payments by the Payment Provider will be, in addition to these Terms, subject to the terms, conditions and privacy policies of the Payment Provider and we are not liable for the security or performance of the Payment Provider. We reserve the right to correct, or to instruct our Payment Provider to correct, any errors or mistakes in collecting your payment.
2.3 CANCELLATION
We reserve the right to cancel your order for any reason, and will notify you of this as soon as possible. Where payment has already been debited, the full amount will be credited back to your original method of payment.
2.4 PRICING ERRORS
In the event that we discover an error or inaccuracy in the price at which your order was purchased (including shipping prices), we will attempt to contact you and inform you of this as soon as possible. You will then have the option of purchasing your order at the correct price, or cancelling your order. If you choose to cancel your order and payment has already been debited, the full amount will be credited back to your original method of payment.
2.5 DELIVERY AND SHIPPING
(a) (Delivery) For Goods to be delivered, VRFB may charge you for delivery at any time (notwithstanding that it may not have previously done so). Where prices are stated as inclusive of delivery, delivery is to the delivery point specifically accepted by VRFB.
(b) (Shipping) All delivery times provided to you are estimates only and are subject to postal delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.
(c) (Damage in transit) Claims for loss of or damage to Goods in transit must be made against the carrier.
2.6 DISCLAIMER
(a) You acknowledge that the Goods are cosmetic products designed to be used strictly in accordance with manufacturers’ instructions and may be dangerous, if used incorrectly or by people who may have adverse reactions to the Goods. You agree that you use the Goods entirely at your own risk.
(b) By purchasing the Goods you agree and warrant that:
(i) you will only use the Goods in accordance with the manufacturers’ instructions provided on the packaging or on the Website;
(ii) you will not use the Goods if it is unsafe to do so; and
(iii) VRFB and its employees and agents will not be liable to you or any third party in respect of any liability for loss, damage or injury which may be suffered by any person arising from your use of the Goods.
2.7 TITLE AND RISK
(a) (Title) Until the price of Goods is paid in full, title in those Goods is retained by VRFB.
(b) (Risk) Risk in the Goods will pass to you on delivery. Delivery must not be refused by you.
(c) (Failure to pay) If you do not pay for any Goods on or before the due date for payment:
(i) or you otherwise fail to comply with these Terms, and by the terms of sale credit has been extended to you, VRFB reserves the right to revoke such credit and demand immediate payment before any further shipment of Goods;
(ii) you must pay VRFB interest at the rate of 12% per annum on each amount outstanding, from the due date for payment to the date on which the payment is received by VRFB;
(iii) you authorise VRFB, its employees and agents to enter any premises occupied by you or any other place where the Goods are located and use reasonable force to retake possession of the Goods without liability for trespass or any reasonable damage;
(iv) VRFB may at its option keep or resell Goods retaken from you; and
(v) if you sell Goods or items into which the Goods are incorporated before payment in full to VRFB, you acknowledge that such sale is made by you as bailee for and on behalf of VRFB, to hold the proceeds of sale on trust for VRFB, in an account in the name of VRFB, and you must pay that amount to VRFB on demand.
2.8 CUSTOMS AND DUTIES
VRFB reserves the right to refuse international orders. Approved international orders may be subject to customs and import duties upon reaching its country of destination. You will be responsible for paying all customs and import duties and acknowledge that failure to pay may result in your order being held at customs. We will not be liable for any costs you may incur in having your order released from customs, including reimbursing you for any customs or import duties you may pay.
2.9 RETURNS & EXCHANGES
(a) Returns of Goods will only be accepted if the Goods are faulty and you comply with the provisions of this clause ; or
(i) the Goods are new, unused and tagged (if applicable) (Original Condition);
(ii) the Goods are returned within 14 business days of you receiving them; and
(iii) we agree in writing to accept return of the Goods.
(b) (Proof of Purchase) As a condition precedent to us considering any refund or exchange, you must be able to provide valid proof of purchase of the Goods you seek to return or exchange.
(c) (Change of mind return) We do not accept change of mind returns.
(d) (Faulty products) The following process applies to any Goods you believe to be faulty.
(i) If you believe your Goods are faulty, please contact us using the details provided on our Website with a full description of the fault (including images if possible).
(ii) If we determine that your Goods may be faulty, we will request that you send the product back to us for further inspection, including any accessories, manuals, documentation or registration shipped with the product. We reserve the right to further inspection before deeming a product faulty.
(iii) If we determine in our reasonable opinion that the product is not faulty, or is faulty due to fair wear and tear, misuse, failure to use in accordance with the manufacturer’s instructions, or failure to take reasonable care, we will refuse your return and send the product back to you, at your cost.
(iv) If we determine that the product is faulty, you will be credited the full amount paid (including shipping costs) and you may request a refund or exchange . All refunds will be credited back to your original method of payment unless you request otherwise and we approve this request.
(v) An exchange can only be made for a product of the same or lesser value than the faulty product. If any product is designated as a ‘sale’ or ‘limited edition’ product on the Website, an exchange may not be possible, in which case you may only request a refund.
(vi) If you fail to comply with the provisions of this clause in respect of faulty Goods, we may, in our absolute discretion, issue only a partial refund or no refund in respect of such faulty Goods.
(vii) Nothing in this clause is intended to limit or otherwise affect the operation of any manufacturers’ warranties which you may be entitled to or any of your rights which cannot be excluded under applicable law.
- GENERAL
3.1 LIABILITY
(a) (Limitation of liability) To the maximum extent permitted by applicable law, VRFB excludes completely all liability to any person for loss or damage of any kind, however arising whether in contract, tort (including negligence), statute, equity, indemnity or otherwise, arising from or relating in any way to this Website, these Terms or any goods or services provided by VRFB.
Goods sold by VRFB will have only the benefit of any warranty given by the manufacturer. All other express or implied representations and warranties are, to the maximum extent permitted by applicable law, excluded. Where any law (including the Competition and Consumer Act 2010 (Cth)) implies a condition, warranty or guarantee into these Terms which may not lawfully be excluded, then to the maximum extent permitted by applicable law, VRFB’s liability for breach of that non-excludable condition, warranty or guarantee will, at VRFB’s option, be limited to:
(i) in the case of goods, their replacement or the supply of equivalent goods or their repair; and
(ii) in the case of services, the supply of the services again, or the payment of the cost of having them supplied again.
(b) (Indemnity) You agree to indemnify VRFB and its employees and agents in respect of all liability for loss, damage or injury which may be suffered by any person arising from your or your representatives’ use of the Website or of any goods or services provided by VRFB.
(c) (Consequential loss) To the maximum extent permitted by law, under no circumstances will VRFB be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue arising under or in connection with this Website, these Terms or any goods or services provided by VRFB (except to the extent this liability cannot be excluded under the Competition and Consumer Act 2010 (Cth)).
3.2 INTERPRETATION
(a) (Governing law) This agreement is governed by the law applying in Victoria, Australia.
(b) (Jurisdiction) Each party irrevocably submits to the exclusive jurisdiction of the courts of Victoria, Australia, and courts of appeal from them in respect of any proceedings arising out of or in connection with this agreement. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.
(c) (Amendments) These Terms may only be amended by VRFB in accordance with the Terms.
(d) (Waiver) No party to these Terms may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.
(e) (Further acts) Each party must promptly do all further acts and execute and deliver all further documents required by law or reasonably requested by another party to give effect to these Terms.
(f) (Assignment) A party cannot assign, novate or otherwise transfer any of its rights or obligations under these Terms without the prior written consent of the other party.
(g) (Entire Agreement) These Terms embody the entire agreement between the parties and supersede any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of the Terms.
(h) (Interpretation) In these Terms, the following rules of interpretation apply:
(i) (singular and plural) words in the singular includes the plural (and vice versa);
(ii) (gender) words indicating a gender includes the corresponding words of any other gender;
(iii) (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
(iv) (person) a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;
(v) (party) a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;
(vi) (these Terms) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of these Terms, and a reference to these Terms includes all schedules, exhibits, attachments and annexures to it;
(vii) (document) a reference to a document (including these Terms) is to that document as varied, novated, ratified or replaced from time to time;
(viii) (headings) headings and words in bold type are for convenience only and do not affect interpretation;
(ix) (includes) the word “includes” and similar words in any form is not a word of limitation; and
(x) (adverse interpretation) no provision of this agreement will be interpreted adversely to a party because that party was responsible for the preparation of this